Reporting Abuse

How to Report an Information Security Incident

Contacting the Cybersecurity Team

For a fast response to any ongoing computer security incidents, please call the MIS Help Desk at (404) 756-4052 and provide details and contact information.

The incident response team will contact you as soon as possible to get additional information and to provide instructions for the next steps to take in responding to the security incident.

If for some reason you cannot get assistance by calling (404) 756-4052, you can report incidents by sending an email to abuse@atlm.edu.

  1. Attention: IF YOU KNOW OR SUSPECT THAT THE COMPROMISED SYSTEM CONTAINS SENSITIVE DATA, PLEASE TAKE THESE STEPS IN RESPONSE:
  3. 1. Do not attempt to investigate or remediate the compromise on your own.
  4. 2. Instruct any users to stop work on the system immediately.
  5. 3. Do not power down the machine.
  6. 4. Remove the system from the network by unplugging the network cable or disconnecting it from wireless services.
  7. 5. Report the incident using the instructions above.

As an University System of Georgia (USG) institution, AMSC follows an USG prescribed notification process when information security incidents occur.

Please visit the AMSC MIS Policies page for more information on AMSC policy, standards, and guidelines.