MIS Strategies and Objectives
Strategic Goal I
Increase Customer Focus
Objectives of this goal include implementing enhanced communication strategies and methods to better assess and monitor customer and support service; instituting planning and evaluation processes that will ensure continuous improvement in the delivery of support services; and deploy technology effectively and efficiently to ensure improved support services.
Strategic Goal II
Ensure Continuous Innovation
Objectives of this goal include periodically upgrading instructional and administrative technology resources with emphasis on effectiveness; and developing an ongoing plan and implementation strategies for monitoring, evaluating, and delivering emerging technologies appropriate for academic and administrative requirements, and the current and projected initiatives.
Strategic Goal III
Expand Reliable and Secure Access to Information and Services
Objectives of this goal include providing support services to address barriers that limit student, faculty and staff access; developing and implementing plans that include policies and procedures for ensuring security and business continuity; and developing and implementing systems that support and enable effective data entry that uses integrated, accurate, and consistent data definitions and data systems to ensure the integrity of data throughout systems.
Strategic Goal IV
Effectively Plan and Manage Information Technology Operations
Objectives of this goal include ensuring that the College’s physical and fiscal resources are adequate and appropriated in a manner that sustains growth; providing professional development opportunities for faculty and staff that encourage and enhance instructional and administrative effectiveness; recruiting, retaining, and training qualified information technology staff to support the college; and developing objective criteria for decision-making and for determining the most advantageous methods for supplying services and support.